Who we are
Timber Tech Tree Care (“we”, “us”, “our”).
Our website address is: https://hookedonmaintenance.co.uk
If you need to contact us about privacy, please use our contact details on the Contact page.
Cookies
Our website may use cookies and similar technologies to make the site work properly and improve your experience.
Cookies may be set by:
- WordPress and our theme/plugins (for core site functionality)
- Embedded content (see below), if present
You can control cookies through your browser settings. Disabling some cookies may affect how the website functions.
Embedded content from other websites
Pages on this site may include embedded content (for example, videos or maps). Embedded content from other websites behaves in the exact same way as if you visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
We do not sell your personal data.
We may share your data with service providers who help us operate our website and communications (for example, website hosting, email delivery, and security). They only process data on our instructions and where necessary to provide their services.
How long we retain your data
We keep enquiry messages for as long as needed to respond and follow up, and then for a reasonable period for record-keeping. If you become a customer, we may retain relevant details for longer to manage the work and for accounting/legal requirements.
What rights you have over your data
You can ask us to:
- Provide a copy of the personal data we hold about you
- Correct inaccurate information
- Delete your personal data (where we have no legal reason to keep it)
- Restrict or object to certain processing
To make a request, contact us using the details on our Contact page.
Where your data is sent
Data submitted through this website may be processed by our website and hosting systems. If any third-party services are used (for example, embedded content), their systems may process data according to their own privacy policies.